Head of Operations services

The main challenges in the area of Operations and Supply Chain are to align the strategy with business processes. This means to enable the organization to undergo the necessary changes towards strong process and customer orientation.

As a result, supply change projects create a massive need for change. Management of change processes, especially early identification of barriers to change, is key to successful projects and sustainable business achievements.

Aht has strong background in strategy execution and deployment of operational excellence and best practice methodology. Leading change processes parallel to supply chain changes is one of our core competencies.

Strategic view

Operational due diligence: Strategy alignment with processes and organizational structure
Assessment of the supply chain processes and performance level
Performance Management and operational dashboards (KPI)
Potential and needs for business process realignment
Cost saving potential – enhanced productivity and improved asset management
Potential and needs for organization’s structure optimization
Knowledge and innovations gaps

Deployment of best practices

Balanced Scorecard, Strategy Maps and principles of execution

Deployment of SCOR-Model (Supply Chain Operational Reference) as cross industry standard – Analysis of supply chain processes, material flow and information flow, exploit potential for improvements, implementation of improvements

Performance Management: Set up KPI’s, operational metrics / supply chain score card, benchmarking

Lean Management, continuous process improvement methods (KAIZEN, CPI Deming, Six Sigma, KANBAN, 5S, 6W, TPM, quality circles, value streamlining)

Quality and safety management (cGMP, ISO-Systems, DuPont, safety audits)

Change management