Helsana Insurance Knowledge management discovery workshop and training
Sanitas / Wincare Insurance Business Process Redesign of Claims Handling
SBB Cargo Knowledge retention project for Key account managers
AXA Winterthur Insurance, International Division
Redesign of processes for claims handling non-life insurance Information technology strategy development Strategic technology management Strategic planning of information system Redesign business model for provision handling, evaluation and
production concept for a new provision system
Actelion, Switzerland
Process flow visualization Medical information department strategy and communication support Ad interim project management for a global medical information system innovation framework for setting up clinical studies and communication with key opinion leaders
Roche, Pharma and Diagnostics Divisions, Switzerland
Change management concept development for a collaboration tool roll-out (SharePoint) Change management communication and support Knowledge management in global service organization
Improvement of decision making in pharma research Assessment of knowledge management initiatives in pharma R&D (Research and Development) Marketing strategy assessments and alignment with customer needs
Accelerating the new product development process Improving communication and access to information in project teams (SYMPACT® - dokControll) Company wide taxonomy development
Intranet assessments and optimization scenarios Securing and transferring of business critical individual know-how Innovative Intranet search and content curation concepts
Novartis Pharma Division, Switzerland
Knowledge Management in HR (Human Resources) Shared Services (Joint project with Forward Solutions) Internet governance assessment Assessment of intranet operations, development of governance scenarios and Intranet strategy outline
Knowledge Space Portal concept development Scenarios for Enterprise application integration and information access Concept development for pharma research internet presence Software Ergonomics Training (Human Factors)
UBS, Switzerland
Strategic planning of information system Product management and modularization Business process reengineering, Private Banking & Retail Banking Financial Planning & Wealth Management design & set up (Private Bank)
AGI Holding AG, Switzerland
Strategy development Business process reengineering Strategic planning of information systems Process & systems integration / restructuring credit processes Concept and implementation of cooperation management for 8 banks (organization / processes / systems) Referential process architecture for banks Implementation innovation management Standard software migration (12 applications for 8 banks) to one common platform Process design and architecture retail, commercial clients and private bank div. Project management und management of expert groups for individual clients division
BfG Bank, Frankfurt
Realignment of all risk management processes Implementation risk management software
Swiss Federal Banking Commission, Switzerland
(federal supervisory authority for credit and funds and fin. services)
Strategy development Strategic planning of information system Setup internet/extranet solutions for reporting (with audit companies/ banks)
BUWAL Swiss Agency for the Environment, Forests and Landscape (SAEFL)
Business Process Redesign Strategic implementation of information system GEKO
Finanzscout24, Switzerland
E-wealth management business case and service concept
Luzerner Kantonalbank, Switzerland
Business process reengineering Strategic planning of information system
Die Post, Switzerland
Business process reengineering payment processes Strategic planning of information system Process & system integration (WAN-Workflow payment systems, services) Consolidation of internet operations 'yellowworld', improvement of profitability
St. Galler Kantonalbank, Switzerland
Strategic planning of information system Implementation of standard software Customer focused redesign of retail processes New segmentation and corporate restructuring along new customer segments
Credit Suisse, Switzerland
Strategy development for the internalization of corporate client business Strategy development for economic research department Strategy development for real estate division Restructuring payment transaction service division for domestic business Implementation of a methodology for customer care incl. processes, systems evaluation and sales training Migration of product information system to intranet Business process redesign of retail processes Business process redesign & Balanced Score Card for corporate real estate Product and service concept discretionary mandates Private Bank Reengineering of the sales and mid office processes Private Bank
