Knowledge Manager

Your job is to improve resource efficiency, product innovation, regulatory compliance and business results through better leveraging of internal knowledge resources or customer knowledge.

Efficiency how to deal with knowledge in an integrated way is a key factor influencing long-term and short-term business performance. Dealing responsibly with knowledge is a key requirement for sustainability.

You want to translate the potential of knowledge management into tangible business and compliance improvements, integrated reporting, process optimization, lowering of risks and cost optimization. Your management expects a good return of investment from knowledge management projects and a relevant building block for integrated reporting.

AHT Knowledge management services

Strategic view

Assessments of needs and options for knowledge management introduction based on KM success logic method
Positioning of knowledge management in your organization (Download slide)
Networked organization - Communities of Practice
KM strategy definition and implementation
Complexity management workshops
Skill management implementation
Improving competencies of collaborators based on a knowledge management framework
Innovative Intranet search and content curation concepts


Compliance view

Building blocks for Integrated Reporting IIRC
Learning processes and compliance standards
Compliance improvement with good practice guidance
Integration of compliance perspective within matrix organizations
Appraisal, storage, and information access to ensure compliance standards in service organizations
Compliance and best practices within records management


Process view

Process optimization through knowledge management methods
Knowledge process integration into daily business
Knowledge transfer within matrix organizations
Process knowledge maps


Project view

Project start-up workshops
Team communication workshops
Lessons learned workshops
Knowledge maps for mission critical areas, incl. Technology Roadmaps


Collaboration view

SYMPACT^® - dokControll implementation - a low-tech document management system
Building communities of practice
Knowledge sharing culture and incentives
Electronic team collaboration
Usability and taxonomy improvement
Sharing best practices on a global basis
Innovative approaches: Communication cell, Scrum, Simulations, Game visualizations and others


General services

Personal knowledge transfers
Customer knowledge - assessment and integration
Knowledge management and ITIL
Quality management (9001) and knowledge management implementation
Debriefings for key knowledge areas
Intranet value enhancement
Measurement of knowledge management activities
Organizational behavior and knowledge management