Articles
How can you win customers for knowledge management (KM) projects?
Sometimes we get things right without thinking much about how we …more
Thoughts on ETH Alumni “Knowledge Network” using a technological solution
The dream of a technologically supported knowledge exchange or …more
Knowledge management back to square one – once again?
In discussions about what Knowledge Management (KM) is and …more
The Houston Knowledge Management Model: 27 Years of Impact
In discussions about what Knowledge Management (KM) is and …more
The dilemma of a knowledge management consultant
I recently listened to middle management students …more
Is innovation in your business title?
Impressed by the recent proliferation of business titles that include …more
The Three Levels of Knowledge Management
Since the dawn of knowledge management, many people have associated it with …more
Knowledge Management in Project Management – Part 1
What role does knowledge management play in project management? …more
How to survive digitalization?
There is one law of marketing that says in a fully transparent market …more
Knowledge management starts with value
Discussions around KM unfortunately often center about this or that tool …more
Bliss of Empty Applications
For years now, we observe a fascinating pattern of companies jumping enthusiastically …more
Digital Amnesia
Several years ago one of the Swiss ministries has been sued, because …more
Kiss of Death for your career:
With these words started a highly interesting talk of a seasoned records manager …more
Closing the Home Office Gap
Virtual meetings in these past years have transferred us into another reality …more
What is the dream of a knowledge manager?
An experience during a KM symposium for a healthcare company got me thinking …more
Thinking hurts – let us look for an easy way out by using a tool
Well it doesn’t hurt really, but it’s exhausting. It is exhausting when …more
AI and the future of human intelligence
Toyota is firing robots. This headline made it last week …more
BIM and KM – The pitfalls of the 90’s
After working on KM projects in the Construction industry …more
Digital enthusiasm – An overture to New Work?
What impact will make the rush on learning and working through digital channels? …more
IT mindset in knowledge management
After many years teaching and consulting about KM, I am still amazed …more
The actual consultant – A personal note
By 2019, I have worked more years as a consultant than in a real job …more
Adjuvantive Activities – A Recipe for Innovation and Effectiveness?
First let me explain what we talk about …more
Innovation: Stop looking for the formula – instead enjoy the ride
Innovation is hard especially, if you are looking for a recipe or a formula …more
Decision-making – Part of Innovation and Knowledge Management?
When reflecting why innovations take too many loops …more
The Backbone of New Work – A Lesson in Knowledge Management
A colleague of mine complained that, because of all these calls …more
Job Sharing in Agile Organizations – A New Challenge for KM
Job sharers and part timers bring so much additional efforts …more
Virtual collaboration at its limits
Imagine a global company with young professionals. Imagine there is no paper or flipcharts in all the offices …more
Pre-requisites for agile new product development? Three questions
Agile approach in new product development process requires …more
Knowledge management arriving in the main stream
It is wonderful to see that KM techniques are finally reaching …more
Knowledge management has matured out of infancy
Who is not familiar with it – yet another workshop without results …more
Is the Learning Curator the new Knowledge Manager?
Embracing a new reality. Curation is the topic of the hour …more
Learning for the future – the challenge of education
A wise woman told me recently that if you want …more
Knowledge Management in the Age of Corona
Closed universities and forced home office will soon put the attention to the question …more
Lessons learned from Potsdam, NASA and Gotthard
Our community must develop good arguments for KM and …more