News

What is new around our company and our topics

How can the impact of knowledge management on an organisation's survival be more easily presented? A storytelling tool developed on the basis of the ECKM paper (see below) will be used for a new series of SKMF roundtables in 2025. _________________________________________________________________________

Wissensmanagement als integrierter Bestandteil des Projektmanagements. Zwei Module Fachkurs Projektführung im CAS Projektmanagement für Fortgeschrittene 2024 an der Berner Fachhochschule.
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In 2024 we will be teaching in various CAS modules on KM. For example: PICTS Wahlpflichtmodul «Digital kommunizieren und kooperieren» at PHZH with Jean Paul Flecha.
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Next KMGN Roundtable on Tacit Knowledge Management in the Era of AI will take place on September 18, 2024. Pavel Kraus is on the expert panel. Registration on Eventbrite
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The paper: A GUIDELINE ENABLING KNOWLEDGE MANAGERS TO COMMUNICATE BETTER WITH BUSINESS MANAGERS by Prof. Dr. Manfred Bornemann and Dr. Pavel Kraus has been presented at ECKM 2024.

This guideline also contains a tool that helps KM managers to break down knowledge problems into business critical arguments that C-level managers will understand. This is the basis for creating a solid business case and taking KM seriously.

The paper is closing a loop that started with the development of the Houston Model in 1999 and continued with the Knowledge-Information-Transfer Processes (2014), the KM Success Logic (2015), the 3 Spheres Model (2018), and the Knowledge Cube (2021). See also our publications page.

Using AI (chatGPT), we are complementing ideas and with the right prompts developing new ones. A KM storytelling tool has been developed to show how knowledge problems can be linked with business critical ones.
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When starting a KM project, launching a knowledge base or building a collaboration platform, understanding basic knowledge management principles is critical. AHT currently supports three teams in avoiding costly mistakes in this regard.
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A KM program needs to bring value to an organization. It should start with a needs assessment. AHT has developed a simple and pragmatic way, to analyze the KM needs that bring the most value to an organization. We call it the «Knowledge Cube» approach.
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Latest version of the 3 Sphere Model from June 2023

We have improved the model by adding another perspective to the existing one. The tension between content (passive and expensive technology) and conversation (active collaboration and low-cost techniques) is reflected here.

Transcripts and visualizations are emphasized because they are the critical element in transforming knowledge into high quality information. This is the place where the wheat is separated from the chaff when it comes to knowledge management projects.